The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

Generative AI tools are putting a new spin on the age-old chore of writing and consuming technical documentation. The key is ...

Modern dining ventures rely on far more technology than most guests ever realize. What once revolved around kitchens and cash registers now depends on intricate ...

NVIDIA GTC ? ServiceNow , the AI platform for business transformation, today announced it has expanded its partnership with NVIDIA to unite intelligent workflows and open models to scale trusted AI ...

ServiceNow NOW and Figma FIG leverage software-as-a-service (SaaS) and platform-as-a-service (PaaS) technologies to offer ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...

In today’s 2-Minute Tech Briefing, Salesforce launches Agentforce IT Service to automate IT support with agentic AI, Otter.ai ...

Homewide, a subsidiary of Mohammed Hareb Al Otaiba (MHAO) Group, is set to open a new service centre in Abu Dhabi, marking a significant step in the company’s nationwide strategy to strengthen ...

Cory Doctorow’s theory of “enshittification” explains how tech platforms rot from within. As AI grows more profitable—and ...

From ghostly cavalry patrols to phantom footsteps in 19th-century forts, haunted military base stories have become a staple ...

“Our work with Fieldguide underscores KPMG’s commitment to using AI to evolve delivery while maintaining a critical focus on transparency and reliability,” said Thomas Mackenzie, Audit Chief Digital ...